Personal Data Protection Notice (PDP NOTICE)

This Personal Data Protection Notice was last updated on 25 March 2025.

Eduvo is committed to compliance with Malaysia’s Personal Data Protection Act (PDPA) 2010 in safeguarding our students' and users' personal information. This notice explains how Eduvo Academy handles personal data collected through various channels, and outlines your rights regarding your personal data.

The information on the enforcement of PDPA 2010 which is provided below is in relation to the nature and type of data processed; how your data is collected and used; to whom your data can be disclosed; and your right to access and correct your personal information.

What Personal Data We Process?

Eduvo needs to process (that is, collect, use, store and ultimately destroy) your personal data for various academic, educational and administrative purposes. Generally, your personal data that we collect and process, includes but not restricted to:

Name, Identification number (NRIC), Passport number, Address, Contact numbers, Gender, Date of birth, Previous qualification, Personal email address, Photo and images, Marital status, Emergencies contact person(s) details, Family / guardian information.

Sensitive Personal Data

Sensitive personal data such as race, religion, health conditions, and disciplinary or criminal records are processed strictly when necessary (e.g., for health-related accommodations, scholarship applications, or disciplinary proceedings), and explicit consent will be sought separately for processing this sensitive data.

This sensitive information shall be treated carefully by Eduvo and will only be used for specific purposes. It will not be released to a third party without your explicit consent unless it is necessary to protect your interests.

Provision of Information

The provision of all information requested for in the relevant forms of Eduvo is mandatory, unless specified otherwise. This is to enable us to process your application and / or request for our services.

Should you fail to provide the said information, Eduvo will be unable to process your request and / or provide you with the relevant services.

How do We Use Your Data?

The purpose for which personal data is collected and further processed includes, but not restricted to the following:

• To process application for admission
• To maintain students’ personal details, academic and non-academic records
• To facilitate the internships, placement or industrial training as well as co-curricular related activities
• To provide the relevant administrative support, counselling and financial aid services
• To manage the use of facilities such as library, hostel, laboratories and so on
• To administer the graduation and alumni related events
• To administer the tuition fee and other payment
• To communicate with students on any important announcements including matters relating to career services, postgraduate studies and alumni
• To collect and relay information for relevant local or international statutory authorities or examination boards
• To contact student’s next of kin in case of emergency
• To comply with any regulatory, audit or security-related requirements

How is Your Data Collected?

Most, if not all, of your personal data was obtained from you directly, either from the following sources or from any other information you provided and this may include:

• Enquiry Form
• Various type of Application and / or Registration Forms
• All other School and / or Support Services related Request Forms
• Previous qualification related documents and / or certificates

In some instances, your personal data may have been obtained from external sources including, but not restricted to the following:

• Third parties such as previous educational institutions, law enforcement agencies and other government entities
• Third party service providers and any other future third parties in relation or incidental to the above
• Personal data which are available in the public domain
• Personal data collected through cookies on the Eduvo Academy website is used to enhance user experience and analyze website usage.

Disclosure of Your Personal Data

Eduvo will keep your personal data confidential unless you have given the written consent to such disclosure or it is within the ambit of permitted disclosures under prevailing laws / guidelines, Eduvo may disclose your information to the categories of third parties as listed below (not restricted to):

• Relevant government departments / agencies, statutory authorities and industry regulators
• Malaysian Immigration Department and its appointed agencies
• Foreign embassies and their appointed agencies
• The police and other enforcement agencies where and when required
• Your sponsors including your parents / guardians
• Third parties that provide the internships or attachment placements
• Professional or accreditation bodies
• Eduvo external counterparts providing dual degrees, articulation or progression of study
• Third parties appointed by Eduvo Academy (such as auditors, lawyers, contractors, etc.) are contractually required to maintain confidentiality and adhere strictly to Eduvo Academy's data protection policies and the PDPA.

User Consent and Withdrawal

You may withdraw your consent to Eduvo Academy processing your personal data at any time by emailing your request to itdept@eduvoacademy.edu.my. Please note that withdrawing consent may limit our ability to effectively provide you with certain services.

Data Retention and Security

Eduvo retains personal data only as long as necessary for the stated purposes or as required by law. We implement appropriate security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Your Right to Access and Correct Personal Information

You have the right to access, correct, or update your personal information held by Eduvo Academy. For any inquiries, concerns, or to exercise your rights regarding your personal data, please contact our IT Department at itdept@eduvoacademy.edu.my.

You may drop an email to itdept@eduvoacademy.edu.my to update your personal data.

Any request to exercise your rights shall be administered as per the Act. Please be informed that pursuant to the Act, your request may be rejected in certain circumstances.

Personal Data Protection Notice (PDP NOTICE)

What Personal Data We Process?

Sensitive Personal Data

Provision of Information

How do We Use Your Data?

How is Your Data Collected?

Disclosure of Your Personal Data

User Consent and Withdrawal

Data Retention and Security

Your Right to Access and Correct Personal Information

EDUVO SDN. BHD.

About Us

News, Events & Updates

Academic & Learning Opportunities

Student Success & Community

Contact Info

Locate Us On

Personal Data Protection Notice (PDP NOTICE)

What Personal Data We Process?

Sensitive Personal Data

Provision of Information

How do We Use Your Data?

How is Your Data Collected?

Disclosure of Your Personal Data

User Consent and Withdrawal

Data Retention and Security

Your Right to Access and Correct Personal Information

EDUVO SDN. BHD.

About Us

News, Events & Updates

Academic & Learning Opportunities

Student Success & Community

Contact Info

Locate Us On

Contact Us

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